Delivery & Shipping Info

 

WHERE TO?

Delivery and shipping options are based on your location. Please click on your area to learn more.

Vancouver ~ Burnaby ~ North Shore ~ New Westminster
Lower Mainland to Langley
Rest of Southern BC 
Rest of Canada·USA

Vancouver · Burnaby · North Shore · New Westminster

Free Local Delivery

Hello, neighbour! Reliable and friendly free local delivery is the backbone of our business and what we’re all about. Deliveries are generally made within 3 days of your order based on stock availability. Just place your order and keep an eye out for the Kitty-Tesla! 

Store Pick-Up

Bring your furry pal along to our new pet store at 101-229 Keefer Street in Chinatown. We are open Monday to Friday (8am-5pm) for all your pet essentials, treats, and a tail-wagging good time. If you need to pick-up outside business hours, call us at 604 PET-FOOD or email us at info@naturallyurban.com.   

$4.99 Same/Next-Day Delivery with Swyft

In a rush? Enjoy speedy same-day delivery with our new partner, Swyft! Simply place your order before 11am for same-day delivery, 430pm-1030pm. Orders placed after 11am are delivered the next day. (no items over 35 lbs. allowed)

Lower Mainland to Langley

Free Shipping on Orders Over $100! (no raw/frozen)

Buy in bulk for our free shipping service, shipped within 2 business days.

$4.99 Same or Next-Day Delivery with Swyft (including frozen/raw)

Enjoy speedy same-day delivery with our new partner, Swyft! Simply place your order before 11am for same-day delivery, 430pm-1030pm. Orders placed after 11am are delivered the next day. (no items over 35 lbs. allowed)

Store Pick-Up

Coming to town? Drop by our new store at 101-229 Keefer Street in Chinatown. We are open Monday to Friday, 8am to 5pm. If you need to pick-up outside of these hours, call us at 604 PET-FOOD or email us at info@naturallyurban.com.   

Southern BC (no raw/frozen)

Free Shipping on Orders over $100! 

Stock up with our free shipping service, shipped within 2 days of your order based on stock availability. For orders under $100, enjoy 50% OFF Canada Post shipping rates. 

Rest of Canada ~ USA (no raw/frozen)

50% OFF Canada Post Rates

Enjoy 50% OFF Canada Post shipping rates. Shipped within 2 days of your order based on stock availability.