Delivery and shipping options are based on your location.

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Free Local Delivery

Please Check the Map Below

Hello, neighbour! Reliable and friendly free local delivery is the backbone of our business and what we’re all about. Deliveries are generally made within the next 3 days of your order based on stock availability. Just place your order and keep an eye out for us!

Store Pick-Up

Bring your furry pal along to our new pet store at 101-229 Keefer Street in Chinatown. We are open Monday to Friday (9am-5pm) for all your pet essentials, treats, and a tail-wagging good time. If you need to pick-up outside business hours, call us at 604 PET-FOOD or email us at info@naturallyurban.com.   

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Lower Mainland Except Delivery Area

*Free Shipping on Orders Over $100!

Buy in bulk for our free shipping service, shipped within 3 business days. (No raw/Frozen) (Some heavy litter bags are exception, please check with us)

Store Pick-Up

Coming to town? Drop by our new store at 101-229 Keefer Street in Chinatown. We are open Monday to Friday, 8am to 5pm. If you need to pick-up outside of these hours, call us at 604 PET-FOOD or email us at info@naturallyurban.com.   

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Southern BC  (no raw/frozen)

*Free Shipping on selected areas Orders over $100! 

Stock up with our free shipping service, shipped within the next 3 business days of your order based on stock availability. For orders under $100, enjoy 50% OFF Canada Post shipping rates.  (Some heavy litter bags are exception for free shipping, please check with us)

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Rest of Canada ~ USA* (no raw/frozen)

50% OFF Canada Post Rates

Enjoy 50% OFF Canada Post shipping rates. Shipped within the next 3 business days of your order based on stock availability. 

*Shipping to the USA: Please be aware that while it is less likely, there is a possibility that U.S. Customs may detain your product. In such cases, Naturally Urban cannot be held responsible for any costs associated with your order.