Delivery & Shipping Information

Delivery and shipping options are based on your location.

------------------------------------

 

Vancouver · Burnaby · North Shore · New Westminster

Free Local Delivery

Hello, neighbour! Reliable and friendly free local delivery is the backbone of our business and what we’re all about. Deliveries are generally made within 3 days of your order based on stock availability. Just place your order and keep an eye out for the Kitty-Tesla! 

Store Pick-Up

Bring your furry pal along to our new pet store at 101-229 Keefer Street in Chinatown. We are open Monday to Friday (8am-5pm) for all your pet essentials, treats, and a tail-wagging good time. If you need to pick-up outside business hours, call us at 604 PET-FOOD or email us at info@naturallyurban.com.   

Same/Next-Day Delivery with Wyngit

In a rush? Enjoy speedy same-day delivery for $7.99 with our partner Wyngit! Simply place your order before 12am for same-day delivery, 430pm-1030pm. Orders placed after noon are delivered the next day. If Wyngit does not show up as a delivery option when you check out then sadly they do not deliver to your area.

 

------------------------------------

 

Lower Mainland to Langley

Free Shipping on Orders Over $100!

Buy in bulk for our free shipping service, shipped within 2 business days. (No raw/Frozen

Same/Next-Day Delivery with Wyngit

In a rush or need frozen.raw food? Enjoy speedy same-day delivery with our partner Wyngit for $7.99! Simply place your order before 12am for same-day delivery, 430pm-1030pm. Orders placed after noon are delivered the next day. If Wyngit does not show up in the check out then sadly they do not deliver to your area.

Store Pick-Up

Coming to town? Drop by our new store at 101-229 Keefer Street in Chinatown. We are open Monday to Friday, 8am to 5pm. If you need to pick-up outside of these hours, call us at 604 PET-FOOD or email us at info@naturallyurban.com.   

 

------------------------------------

 

Southern BC  (no raw/frozen)

Free Shipping on selected areas Orders over $100! 

Stock up with our free shipping service, shipped within 2 days of your order based on stock availability. For orders under $100, enjoy 50% OFF Canada Post shipping rates. 

 

------------------------------------

 

Rest of Canada ~ USA (no raw/frozen)

50% OFF Canada Post Rates

Enjoy 50% OFF Canada Post shipping rates. Shipped within 2 days of your order based on stock availability.